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August 6, 2026

How to Get Compensation for Delayed or Canceled Flights

Air travel can occasionally encounter turbulence in the form of unexpected flight delays. For those who have endured the frustration of a late flight, there exists a silver lining in the form of potential airline delay.

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Air travel can occasionally encounter turbulence in the form of unexpected flight delays. For those who have endured the frustration of a late flight, there exists a silver lining in the form of potential airline delay compensation.

The problem

Searchers want a clear path for How to Get Compensation for Delayed or Canceled Flights.

Check if you’re owed compensation with AirHelpStart a Compensair claim check

Step-by-step

1. Check how much the airline owes you

It's free and takes 2 minutes to check compensation. Passengers may be entitled to receive up to $650 (€600) flight delay compensation under the European legislation known as EC 261. US law does not mandate monetary compensation for delayed flights, but many airlines offer types of compensation such as meal vouchers, hotel accommodations, ground transportation to and from the hotel, and in some cases, travel vouchers. Additionally, if your flight has experienced a significant delay, you might be entitled to a ticket refund.

2. Understand your rights

Under the European legislation known as EC 261, passengers may be eligible for compensation of up to $650 (€600) for flight delays of at least 3 hours. National and international regulations grant additional passenger rights, such as airline assistance during prolonged flight delays. U.S. regulations do not require airlines to provide monetary compensation for delayed flights. However, DOT regulations do provide for refund for significantly delayed domestic and international flights. In addition, some flights departing from the United States may be covered by European Regulation EC 261 and you may therefore be entitled to compensation.

3. Claim compensation directly with the airline

You can claim compensation directly with the airline, or use a service to handle the entire process for you.

4. Know what airlines owe you for delays

When your flight faces a significant delay, airlines may rebook you on the next available flight to your destination at no extra cost. Some may even arrange travel on a partner airline’s flight, still free of charge. The Department of Transportation (DOT) tracks which airlines go further, offering perks like meals for extended delays. Airlines may also offer complimentary hotel accommodations for passengers affected by an overnight delay (except for Frontier Airlines) and complimentary ground transportation to and from the hotel (except for Frontier Airlines). Some airlines offer credit/travel vouchers or frequent flyer miles when a delay results in a passenger waiting 3 hours or more from the scheduled departure time.

5. Understand what constitutes a controllable flight delay

According to DOT regulations, a controllable flight delay is one that the airline could have avoided and therefore falls within the airline's responsibility and control. Examples include: mechanical issues, maintenance delays, crew scheduling problems, boarding or deplaning delays. In contrast, the airline is not held responsible for situations beyond its control, such as severe weather conditions, natural disasters, air traffic control restrictions.

6. Be aware of automatic refunds for significant flight changes

Airlines must issue refunds automatically when owed. Passengers no longer need to file refund requests. Refunds must be processed quickly: within seven business days for credit card payments and 20 calendar days for other methods. A significant flight change is defined as: Domestic flight delayed over 3 hours from scheduled departure. International flight delayed over 6 hours from scheduled departure. Change in departure or arrival airport. Added connections or downgraded service. Changes making travel inaccessible for passengers with disabilities.

7. Know your rights for flights from/to Europe

If you’re flying from a European airport, or flying into Europe on a European airline, you can claim for flight delay under EC 261. This law can also protect the rights of US passengers for flights from Europe to the United States, and flights departing from US airports to Europe, operated by European airlines.

8. Monitor flight status

You can keep an eye on general flight trends across the country using FlightAware, which focuses on delays. You can manually check the status of your flight on your airline's website. It's also a good idea to sign up for flight notifications from your airline. Apps like Flighty offer a reliable 'Where's My Plane?' feature. Many airlines will show you where your incoming plane is currently.

9. Arrive at the airport according to the original schedule

If your flight is still listed as 'on time' in the app, leave for the airport according to the original schedule. Even if your flight shows as delayed in the app, that status is subject to change. So, in most cases, it's best to be at the airport ready to go at the originally scheduled time.

10. Know your passenger rights regarding refunds and expenses

If your flight is canceled or significantly delayed and you choose not to travel, you're entitled to a refund, no matter the reason for the disruption. Passengers on domestic flights delayed by more than three hours and international flights delayed by six hours or more are entitled to automatic refunds if they don't accept alternative transportation or travel credits. Refunds must be issued within seven days for credit card purchases and 20 days for cash payments. If you get stranded overnight, you may also be able to recoup costs for extra meals, hotel nights and ground transportation. These passenger rights guarantees are on flightrights.gov, the DOT's dashboard.

Practical tips

You can get flight status updates sent directly from FlightAware. Download your airline's app on your phone, too. Many airlines will show you where your incoming plane is currently. If you know bad weather is coming later in the day, ask for an earlier flight if you can. Alternatively, leaving the night before the weather arrives is a good idea if you want to minimize the risk of delays.

Common pitfalls

There is no compensation for delayed flights in the United States. No airline provides cash compensation for delayed flights. Controllable flight delays typically exclude weather-related problems.

FAQs

Can you get a refund or compensation for a delayed flight in the US?

U.S. regulations do not require airlines to provide monetary compensation for delayed flights. DOT regulations do, however, provide for refund for significantly delayed domestic and international flights. In addition, some flights departing from the United States may be covered by European Regulation EC 261 and you may therefore be entitled to compensation.

What should you do if your flight is delayed?

Whether it’s a US delay or one covered by EC 261, follow these steps to get what you’re owed: Ask the airline for information about the delay, check your passenger rights, and if applicable, claim compensation.

What is a significant flight change that entitles a passenger to a refund?

The DOT clearly outlines when a flight is considered 'significantly changed': Domestic flight delayed over 3 hours from scheduled departure. International flight delayed over 6 hours from scheduled departure. Change in departure or arrival airport (e.g., JFK to Newark). Added connections or downgraded service (e.g., nonstop to connecting flight). Changes making travel inaccessible for passengers with disabilities.

Which flights are covered by EC 261?

Flights from Europe to the United States (any airline), and flights departing from US airports to Europe (operated by European airlines).

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